Contact Us






Contact

How Can We Help?


Whether you have questions about a chicken coop, need help choosing the right greenhouse, or want guidance on hydroponic growing, we are happy to assist.

Most messages answered within 1 business day
Reach Us

Choose Your Preferred Channel


Email

support@thevibrantyard.com
Replies within 24 hours

Phone

(801) 780-8028

Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions


How long will it take to receive my order?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Total delivery time is typically 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow along.

Do you offer free shipping on chicken coops and greenhouses?

We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). There is no order minimum required. Orders ship via USPS, UPS, or FedEx depending on destination and package size. Please see our Shipping Policy for full details.

What is your return policy?

We want you to be happy with your purchase. If something is not right, please contact us within 30 days of delivery and we will work with you on a return or exchange. Items should be in their original packaging and unused condition.

Can I exchange my item for a different size or model?

Absolutely. If you need a different coop size, a larger greenhouse, or a different hydroponic system, reach out to our team and we will arrange the exchange. We will provide return shipping instructions and get your new item on the way as quickly as possible.

What materials are your chicken coops made from?

Our chicken coops are constructed with weather-resistant wood and galvanized wire mesh designed for outdoor durability. Each model includes ventilation features and secure latching systems to keep your flock safe and comfortable through the seasons.

How do the hydroponic tower systems work?

Our vertical hydroponic towers use a recirculating water system that delivers nutrient solution directly to plant roots without soil. They are designed for patios, balconies, and small yards, allowing you to grow herbs, greens, and vegetables in a compact vertical footprint.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Drop Us A Line


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Availability

Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Fast Response

Every message receives a personal reply within one business day from our Utah-based team.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Built For Outdoors

Every product is designed with weather-resistant materials for lasting performance in your yard or garden.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every package.

Owned and operated by The Vibrant Yard • 7533 S Center View Ct Ste N, West Jordan, UT 84084